PRIVACY POLICY

Last Updated: 10/02/2026

This Privacy Policy explains how Techlink Infoware Private Limited (“TIPL”, “we”, “us”, or “our”) collects, uses, stores, and protects information when you use the TRADEANNEX® Mobile Application (“Application”).

By accessing or using the Application, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Application.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, mobile number, company name, login credentials
• Business & ERP Data: Trading, inventory, accounting, and business-related data entered by you
• Device Information: Device type, operating system, app version, unique device identifiers
• Usage & Log Data: App activity, access times, error logs, and crash reports

2. How We Use Information

Your information is used to:

• Provide, operate, and maintain the Application
• Authenticate users and manage accounts securely
• Enable ERP, trading, and reporting features
• Improve app performance, reliability, and user experience
• Respond to customer support requests
• Send important service-related notifications
• Comply with legal and regulatory requirements

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• With trusted third-party service providers for hosting, analytics, or technical support
• When required by law, regulation, court order, or government request
• To protect the rights, safety, or property of TIPL, users, or the public

4. Third-Party Services

The Application may integrate third-party tools, APIs, or services. These third parties operate under their own privacy policies. TIPL is not responsible for third-party privacy practices.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is completely secure.

6. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.

7. User Rights & Choices

You may:

• Access or update your account information
• Request deletion of your data, subject to legal and business requirements
• Stop using the Application at any time

Requests may be submitted using the contact details below.

8. Children’s Privacy

The Application is intended for use by individuals aged 18 years or older. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Application indicates acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or data practices, contact us at:

Techlink Infoware Private Limited
Email: tradeannex@techlink.in
Phone: +91-22-66778999
Website: https://www.tradeannex.com/